Articles on: Hosting

What are the cancellation policies?

Currently, we are offering two cancellation policies you can choose from:

  • Flexible
  • If your guest cancels the booking more than 7 days before scheduled check-in, they get a 100% refund of the total booking price.
    If your guest cancels the booking less than 7 days before their scheduled check-in, they get a 50% refund of the host's service price, and the host receives another 50% of their price.


  • Strict
  • If the guest cancels the booking more than 2 days before the scheduled check-in, they get a 99,9% refund of the host's service price, and the host 0,1%.
    If your guest cancels the booking less than 2 days before their scheduled check-in, the guest gets no refund, and the host receives 100% of the host's service price.


    If you are adding the listing, to choose between those two, please
    Sign in > Add listing > Price and Conditions > Settings


    If you are editing your listing, please
    Sign in > Listings (under your name in the right upper corner) > Price and Conditions > Settings

    Updated on: 13/06/2023

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